CoachOS Terms of Service & End User License Agreement (EULA)

Last updated: 2026-06-22

These Terms of Service ("Terms") are a binding agreement between you and Beka Kokoladze (sole trader, Germany — full postal address available on request at privacy@coachos.app) ("CoachOS", "we", "us") governing your use of the CoachOS mobile application and website (together, the "Services"). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy and Data Processing Addendum.

If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. The Services are for professional/business use by coaches and trainers.

2. Your account

You are responsible for keeping your sign‑in (magic link) secure and for all activity under your account. Notify us at privacy@coachos.app of any unauthorised use.

3. The service & licence

Subject to these Terms, we grant you a limited, non‑exclusive, non‑transferable, revocable licence to use the App for your own coaching business. You may not copy, modify, reverse‑engineer, resell, or use the Services to build a competing product, except to the extent such restriction is prohibited by law.

4. Your responsibilities regarding client data (important)

When you enter personal data about your clients, you are the data controller and we are your processor (see the DPA). You represent and warrant that you:

have a lawful basis to collect and enter your clients' data into CoachOS;
have provided your clients with the privacy information required by law;
have obtained any consent required to contact clients by SMS, WhatsApp, or email through the

Services, and to record any health‑related notes;

will honour your clients' data‑subject and opt‑out requests; and
will not upload unlawful, infringing, or harmful content.

You indemnify us against claims arising from your breach of these obligations.

5. Acceptable use

You will not: break the law; infringe others' rights; send spam or unlawful messages to clients; attempt to disrupt or gain unauthorised access to the Services; or misuse voice/AI features to generate unlawful content.

6. AI features

CoachOS uses AI to transcribe speech and generate summaries, suggestions, and draft messages. AI output may be inaccurate; you are responsible for reviewing and confirming any action, message, or record before relying on it. AI features do not constitute professional, legal, medical, or financial advice.

7. Subscriptions, billing & Apple terms

Paid subscriptions are sold through Apple's App Store and managed via RevenueCat. Price, billing period, and auto‑renewal terms are shown at purchase. Payment is charged to your Apple ID; subscriptions auto‑renew unless cancelled at least 24 hours before the period ends; manage or cancel in your Apple ID settings. Refunds are handled by Apple under its policies.

8. Apple App Store — required EULA terms

This App is licensed, not sold. The following apply when you obtain the App through Apple:

These Terms are between you and Beka Kokoladze only, not Apple. Apple is not

responsible for the App or its content.

The licence is limited to use on Apple‑branded devices you own or control, per the App Store

Apple has no obligation to provide maintenance or support for the App.
To the extent permitted by law, Apple has no warranty obligation; any warranty claims are our

responsibility.

Apple is not responsible for addressing product‑liability, legal/regulatory, or

third‑party intellectual‑property claims relating to the App; we are.

Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them

against you.

You represent that you are not located in a country subject to a US Government embargo or

designated as "terrorist‑supporting", and are not on any US Government restricted‑parties list.

9. Intellectual property

We and our licensors own all rights in the Services. You own the data and content you enter; you grant us a licence to host and process it solely to provide the Services and as described in the Privacy Policy and DPA.

10. Third‑party services

The Services integrate third parties (e.g. Apple, Google, Supabase, Deepgram, Anthropic, OpenAI, ElevenLabs, Twilio, Meta/WhatsApp, SendGrid). Your use of those integrations may also be subject to their terms. We are not responsible for third‑party services.

11. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" without warranties of any kind. We do not warrant that the Services will be uninterrupted, error‑free, or that AI output will be accurate.

12. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim is limited to the greater of the amounts you paid us in the 12 months before the claim or EUR 100. Nothing limits liability that cannot be limited by law (e.g. for death, personal injury, fraud, or — for EU consumers — mandatory statutory rights).

13. Suspension & termination

You may stop using the Services and delete your account at any time (Settings → Data & Privacy). We may suspend or terminate access for breach of these Terms or to comply with law. On termination, the licence ends and we delete your data per the Privacy Policy.

14. Governing law & disputes

These Terms are governed by the laws of Germany, and disputes are subject to the courts of Germany, without prejudice to any mandatory consumer‑protection rights you have in your country of residence (for EEA/UK users).

15. Changes

We may update these Terms. Material changes will be notified in‑app or by email; continued use after the effective date constitutes acceptance.

16. Contact

Beka Kokoladze — privacy@coachos.app